Download Gingerbread Update for Samsung Captivate SGH-i897 with Kies Mini

While everyone is talking about Android 4.0 Ice Cream Sandwich is out 2 months ago with the introduction of Galaxy Nexus many forgets that there are still 90 % of the devices running on Android 2.2 Froyo and Android 2.3 Gingerbread OS. Around 35 of all the Android devices are powered with Android 2.2 Froyo OS. Among them one such device is the Samsung Captivate and it has got update to Gingerbread 2.3 officially. This will come much relieved to them as it fixes important bugs which they were carrying all through until now.

Samsung Captivate FrontThe features and enhancements added in this update are –

  • Download management in a better way
  • New layout for larger fonts
  • Word prediction tool added
  • Multi touch for numerical input
  • Gmail top menu fixed
  • Voice search in search
  • Updates the 3D graphic drivers
  • Additional Khronos stand such as OpenSL ES, EGL for better multimedia performance
  • Reduces lags in games

Here is how you will update your Samsung Captivate SGH-i897 mobile phone with 2.3 Gingerbread OS version –

Samsung Captivate 2.3

Important : First thing is you should back up most of the things on your phone. You should back contacts, third party applications, text messages, Phone contacts, pictures and other music video files can be backup to internal and external SD card. Make use of the following dedicated apps -

Text messages – Use “SMS Backup & Restore app”,
Phone Contacts – Sync with the Gmail application,
Call Log - Call Log and Restore
Pictures, Music, Videos, Files etc.– Copy to internal / External SD Card,
Internet & MMS Settings – Backup all the settings from the path “Applications > Settings > Wireless and Network > Mobile Networks > Access Point Names”.

  • You also need to download Samsung KIES Mini for your Captivate SGH i897 phone which works like a flashing tool designed for Samsung Captivate. Remember that any other KIES Mini willn’t work.
  • You also need to enable USB Debugging on your handset. From Menu > Settings > Application and then under development click on USB debugging. When done click on Yes/OK when prompted.
  • Once KIES Mini is installed, you need to connect your phone using the USB cable to your PC.
  • Then the KIES Mini will recognize your phone and it will be shown on your KIES.
  • Once it’s recognized, it will show you a Phone update menu. Click on it to upgrade your phone.Samsung KIES update
  • Accept the terms and agreement.
  • KIES will update your Captivate SGH i897 automatically and during this phase don’t disconnect your phone or PC or don’t unplug your cable in any case. Within 5-10 minutes the update process will be done.

This update is available via KIES Mini PC suite for particular mentioned Samsung devices. Make sure that Samsung KIES Mini don’t support Apple Computers and your mobile providers don’t update this in any case.

Do let us know if you are facing any problem during the firmware update.

36 comments

  1. i did all the downloadings and everythng. but when i connect my cell phone to my pc, the KIES where the firmware version is written keeps on saying “unable to connect to server” while im still connected to the internet. pls help

  2. I tried this and I got a message that I had the latest version from 2010 and the ugrade phone box was greyed out on the Keis Mini program. Any suggestions? This is super frustrating because my son keeps moaning that his phone is garbage.

  3. I can’t install kies in my pc..???

  4. i did this with mine, had error installing and had to do a recovery, everything seem to work fine except that my video is upside down in skype, how can i correct this? pls email me and let me know,

  5. Update went better than expected. I did get a xml parsing error just as the update to Froyo began but the update moved forward after clearing the error. The jump from Froyo to Gingerbread went without a hitch.

  6. how to root captivate with android 4.0.3…..help ??

  7. My husband did this update on my samsung capitivate and now my new phone has a tethering problem, always saying force close. I am pissed off, att wont fix it and samsung support cant help me as they havent fixed all the damn bugs on the software. Att claimed they have alot of people with this problem and gave me samsungs phone number, well my phone and my husband phone is now screwed up since the update, thanks samsung. Really appreciate it.

    • Don’t know if you have fixed this yet, but I’ve found two different ways to fix this:
      1. Root your phone and d/l Titanium Backup. From there you can pull the tethering manager app and freeze it.
      -or-
      2. Hard Reset.
      Resetting your phone isn’t desirable, I know. But anytime you put anything that’s not stock on your phone you’re bound to run into some bugs.

    • Judy,
      If you root the phone, install Titanium Backup (free version) you will be able to delete the Tethering Manager. If you don’t use this feature you won’t miss it and this bug disappears.

    • try this it worked for me, go to applications, settings, then privacy, then click factory reset, i had to do it to get rid of tethering problem.. now i no long see it when i charge my phone.

    • Arslan_rajpoot21

      e conntact me at my yahoo address Arslan_rajpoot21@yahoo.com
      i have some problem with my samsung captivate galaxys 
      thank you 
      AHMAD ARSLAN

  8. Mine says unregistered device when I try and upgrade my phone why is that?

  9. I really want to upgrade but seeing so many negative reviews about it, I’m worried to try. I read a review on one website that the upgrade actually bricked their phone. Has anyone tried the upgrade lately. I was wondering if they fixed all the issues out. Should I try to upgrade ?

  10. Thanks, it worked for me :)

  11. I have a Samsung galaxy sgh i89t7… its freeze in logo… i tried to do hard reset .. no luck.. i cant update through kies mini… It can enter into download mode bt kies mini wont recognice it pls help pradeep

  12. Each time I try to update, the update downloads through Kies, but when it comes to the actual firmware update on the phone, the USB driver disconnects and my phone and Kies freeze up. I’ve tried re-downloading Kies, the Captivate drivers, and disabling my firewall. ANy ideas?

  13. Doesn’t work. I tried it in USB debug and out of debug, reloaded kies. nothing works!

  14. Hi!

    Phone: Samsung galaxy s captivate with AT&T
    I have installed the kies mini and has been updated to v 1.0.0.11084_3.

    Then switched on the usb debugging mode and connected my phone via usb to my laptop with windows 7, the kies detected my phone, but am not able to run the phone upgrade.
    It shows, on the kies:

    Firwmware version: Unregistered
    Firwmware upgrade:

    History of the phone:

    the carrier was rogers before (i896) from canada, now when i received it had network lock, so got it removed and now the current software is of AT&T.

    Model Number: samsung-sgh-i897

    firmware version: 2.1-update1

    baseband version: i897ucjf6

    kernel version:
    2.6.29
    jetaek.lee@sep11 #2

    Build number: eclair

    Please guide as what is to be done to install the latest gingerbird on my phone

  15. It doesn’t work for me, it says unsupported device when i go to do it.

  16. I updated phone, now intermittently when I try to reply to a text message it sends it to someone else in my phone book. This has cause some confusion and distress due to work related content going to the wrong recipient. Can I go back to Froyo until this glitch is fixed? how?

    • Same issue here. Or Keyboard error to force close and now I can’t plug my phone into the USB to move data around on the computer.

  17. It keeps saying unable to update and undo battery then put it back in then try again….. ??????

    • yes, you need to retry the process!

      • I’m having the same problem. I’ve done the suggested steps to no avail, and tried the update from two separate PCs, one running Windows 7 64, the other Vista 32. Kies acknowledges my phone, leads me to the licensing agreement, then craps out while downloading the update. This is a brand-new Captivate that hasn’t been rooted or otherwise modified in any capacity.

    • yeah exactly even i am gettin za same thng

  18. This update killed my wifi. AT&T was unable to fix. I am going to have to download a custom ROM and see if I can fix my wifi. I used over 65% of my data plan in one day just trying to figure out how to fix it.
    Update at your own risk!
    Since I will be voiding my warranty by installing a custom rom, I’m going to root it too.

    • GO THROUGH YOUR PROXY SETTINGS WORKED FOR MINE AND TWO OTHER PHONES I UPGRADED… ALL CAPTIVATES..

  19. I keep getting messages like ” low on space” and “message memory full” even though i cleared them.

  20. I flashed (no root) build KJ1 a few weeks ago and now want to install the official Kies Mini version for my i897. I called Samsung who said I can’t get back to Froyo so I wonder what can I do at this point? I got an ADB error when I tried to connect with the Froyo-to-Gingerbread Kies but don’t know what the next step should be. Any ideas?