Fix Android Wi-Fi Problems & Connection Issues

WiFi AndroidSometimes you might creep in with some astonishing problems on your Android mobile phone and one of them is not able to connect your phone over Wi-Fi. The problem maybe not in your phone but can other issues which you aren’t aware of. It noted that 90 % such problems occur due to router configuration problem. And here is our basic guide on how would you resolve those issue by yourself.

We would be going with the basic steps to ensure that the problem is fixed by you manually. Follow the steps below -

  1. Switch your mobile handset and reinsert battery and try again.
  2. If that doesn’t work and if you are using security on Wi-Fi router then remove it. Check back again.
  3. Some of the devices don’t supports router which is supported by other devices. So in that case you need to go to router configuration in PC and check each setting which your mobile needs.

If the problem is still not solved then follow these –

  1. Use Fix My Wi-Fi – Using this paid Android App you can resolve some of the known Wi-Fi issues. The problem can be in failing to reconnect or return to access point, Wi-Fi dropping when idle(Optional Wi-Fi lock), device not attempting to connect. This app comes free with certain HTC mobile phones. Its available at Price of $3 or Rs 145. You can get this app for download at Marketplace.
  2. If the paid app doesn’t work then it might be driver failure. For Samsung Galaxy series mobile phones open your keypad and type *#*#526#*#*, wait for some time until you see ‘process was successful’ on the screen. You can repeat this whenever you see this problem.

248 comments

  1. I’m facing the same problem as the other do..after hard reset and factory reset my samsung galaxy S5360,i can no longer connect to my home wifi and any other wifi,it says “IP address Unavailable”..tried IP static and input all needed,still nothing happen.tried to reset it all over again and again,but nothing change,still cannot connect.i tried re rooting,download zip and CWM,but still nothing happen..sooo…Hopless..need help..

    thanks!

  2. i have using wifi connection thorugh proxy, when i used whats app, viber or virtual radio, mobile says check the connection and retry, but when use facebook or gmail. he is working properly and fast , may i know what is the exact problem, plz help me. my mobile is galaxy y duos lite.

  3. hi. i have a Samsung y duos (GT-s6102). it was connecting to wifi very fine a day back. But when i try connecting it now, it shows that wifi connected but i cannot open any sites.. even the google page.
    could someone pls help me here with a quick reply.. thanks!

  4. hi, i just got a samsung galaxy pro y b5510, it works great, data great, direct wifi great, im trying the wifi hotspot on the streets , which requires the browser to log in, it connects fine but the browser doesnt open for the login page?? even tho its connected, i still get no ip address… all the hotpots are the same… cant get to the login page…thanks

  5. i ahev been using the *#*#526#*#* for a while.

    but offlate the driver loading is coming unsuccessful, so i have no fix for my wifi problem on my samsung galaxy fit.

  6. i ahev been using the *#*#526#*#* for a while.

    but offlate the driver loading is coming unsuccessful, so i have no fix for my wifi problem on my samsung galaxy fit.

  7. my wireless connection works on my computer but not my phone how come its not working

  8. i have wifi on my computer but not on my phone how come it wont work

  9. MY galaxy y is saying connected to my house router ( no password needed) but when I google something it says web page not available. why is that?

  10. MY galaxy y is saying connected to my house router ( no password needed) but when I google something it says web page not available. why is that?

  11. I have the Nexus S and I used to have connectivity issues too. It worked for like an hour like a charm and all of sudden, although connected to the home wi-fi I couldnt access the internet.

    The problem seems to be the proper security protocol. The Nexus and some other cell phones (even non-android) dont seem to work properly using WPA or WPA2 for some enigmatic reason. So I changed the security protocol to WEP in my router. It works like a charm ever since.

  12. I think the problem is not with your phones but with the router setting. Try lower to B/G instead of N. I’ve an old Desire and a new Nexus, both have no issues at my work place but have difficulties to access the Internet though connected until I change to B/G.

  13. not able to connect  wireless router asking for a wep key .even the key i have is correct which works in laptop i have

  14. wifi connection only possible in pppoe configuration not bridge, that’s all 

  15. wifi connection only possible in pppoe configuration not bridge, that’s all 

  16. what it does to me is it connects, but then the internet never works

  17. Well my Android HTC 4g went throught the washer and dryer is there any way to fix my wifi because it keeps showing up as an error?

  18. my phone samsung galaxy s-GT-i9003. internet is not working with WI-FI. wifi is connecting but not able to use internet. it was working in India now I am in Australia. but i can use internet with 3G. what is the problem.anybody can help me?

  19. Is anyone using the Casio Commando? Are you having problems with it? I’m having lots of problems with it. It was replaced by Verizon and this one is worse. I like the phone and the features, but every software update is worse than the last.

  20. I am using samsung galaxy 2 I9100, the WIFI suddenly cant work, and the phone screen keeps going black and restart . It says system process error, wait or force to close. The wifi icon is dark green but cant detect any signal. I did factory setting, the phone is ok.. but the wifi still cant detect and signal and sometime the phone goes off. I trying using wifi fix, it was unsucceful. I tried loading back the driver (*#*#526#*#*)also says unsuccesful.. What should i do now?

  21. Hi I have a Nexus S, I know the problem isnt the router, though when I click on the WiFi icon it just will not connect to any network, and when I go into the settings it says its “Obtaining IP Address” but never seems to connect, what can I do to fix this please ?

  22. You really make it seem really easy together with your presentation but I find this topic to be actually one thing which I feel I would by no means understand. It seems too complex and extremely broad for me. I am looking forward on your next publish, I will try to get the dangle of it!

  23. Hi. i have a problem with my Galaxy Y. though the wi fi connection is excellent. it keeps on disconnecting. the first time i used my wi-fi was ok, but when i tried it the second time, it keeps on disconnecting.

    any suggestion would be appreciated! thanks

  24. i bought new galaxy y at night.. i chargd it till battery was fully chargd.. in morning whn i wake up i switchd on my galaxy y n use the GPS at first two times it showd the whole world n my plce n direction… but aftr that till nw whn i open the maps onl horizontal n vertical lines appear but not the country but the comes whch tells my direction but not the countries , ocean or whole world.. plz i requeast u all to plz help me…

  25. Hi,
    I am facing issue on my Samsung Galaxy SII, I am not able to connect to my mobile network. I am getting error “Unable to connect, Try later”.
    Below are required details

    Android Version:2.3.3
    Kernel Version:- 2.6.35.7-I9100XWEK80-CL214845root@DELL101#2
    Build number:- GINGERBREAD.XWKE8.

    Please help.

  26. Hi there I got problems with my htc sensation z710e but the problem is not WiFi problem is that update 4.0.3 after update any program or game I use and after I switch off my phone screen goes blank and in middle HTC logo comes out than screen shows that its loading and after that comes back with same problem I mean it happens even i leave menu to home screen same any pls help me its really annoying

  27. I’m unable to access internet after “Restoring Factory Settings” . An icon will be usually shown with “E” if you have an active internet connection but I’m not at all getting that.So, couldn’t able to access any internet feature. I reid in many ways of enabling the data services but could able to get that “E” :( Could some one help me please !!!

  28. I had problem with my Galaxy S2 w-fi. When I start the wi-fi it doesn’t connect and turn-off wi-fi or in most cases the wi-fi not turn-off.
    Today I read your comment and apply the sequence *#*#526#*#* and the problem was fixed, the wi-fi backs work again.

  29. i had the same problem on samsung s2. i went into the router page using the browser and turned off dhcp server and then back on. now working. netcomm router.

  30. I solved the problem with the wlan error on Samsung Ace S5830 and a Samsung mini S5570 using the thread below and comment by b1gg:
    http://androidforums.com/samsung-galaxy-mini-s5570/409463-samsung-galaxy-mini-wifi-issue.html
    Basically root your 2.3.* phone with update.zip, reboot and then past in the file wpa_supplicant (over exsting file) in system/bin, reboot again and it should work. Sometimes the codes 562 or 232339 are needed.

  31. Hi I have got a Samsung galaxy ace – and whenever I try to access wifi it say’s it connecting authenticating and then disabled this keeps happening in a loop – I have tried

    open your keypad and type *#*#526#*#*, wait for some time until you see ‘process was successful’ on the screen. You can repeat this whenever you see this problem – This says it has worked but still no joy connecting wifi

    “forget this network” (your preferred network or home network in my case). Shut off the phone and remove the battery for at least thirty seconds. Press the power button, with the battery still out, to help discharge the circuitry. Put the battery pack back in and then reconnect to your network as a new client. It appears the problem is from a corrupt IP/DNS configuration that must be rewritten.

    I have restored to factory settings

    Android 2.3.3
    basebandversion s5830xwkpa
    gingerbread.xwkpy

  32. sae prob here my galaxy vibrant is unable to search or connect ani WIFI it says unable to save the WIFI list and unable to connect. and ot turns off :’(

  33. Really pissed off

    i have a galaxy gio today i upgraded it to 2.3.6 and i cant turn on the wifi, tried everything i saw people said on google nothing did work.Can u help me??

  34. I have a Galaxy Ace S5830.. Gingerbread 2.3.4. Got the same wifi problem which u ppl have. It detects the wifi connection n also says its obtaining the IP address but doesn’t go any further. My laptop works fine on the same network though…I’ve been using the cell over a year now n it was working well until yesterday.. Any idea how to deal with it??? I tried the *# thing too,says driver loading successful but no good!

  35. why my samsung phone internet connection disconnecting for sometime and then connecting again , don’t say as it is signal problem or any thing like that,signal and settings all are perfect, when iam connecting with wifi then also same problem occured,pls give me some solution it is very irritating

  36. why my samsung galaxy phone internet connection disconnecting for sometime and then connecting again

  37. hi. i am now using a galaxy mini fone. im having problems with my wi fi. the wifi is working fine at first but then when u turn it off and not use it for several hrs when u turn it on again it just says ERROR in the settings and wont turn on. and no matter how long i wait it wont work again unless i restart the fone. does anyone know the fix for this?? :( thanks for your help in advance. :)

  38. hi
    i am using Samsung galaxy s2 with the latest Ice Cream and Sandwich Update.it connects to the wifi but when i try to go online it says connection failed.i think the problem is in the router.can you plz help me.

    • I had same Problem with Note ! I sold mine after speaking with samsung support and they could not help me solve problem. 

    • I had same Problem with Note ! I sold mine after speaking with samsung support and they could not help me solve problem. 

    • I had same Problem with Note ! I sold mine after speaking with samsung support and they could not help me solve problem. 

  39. hi
    my samsung galaxy s2 is not able to connect to the wi-fi,
    in wifi settings wifi showing error and i dialed code wland test unsuccessful
    Mobile number:GT-19100
    Android Version:2.3.3
    Product Code:GT-I9100LKAINU
    Firmware Versions:I9100XWKE8/I9100ODDKE2/I9100DDKE2/I9100XWKE8
    KernelVersion:2.6.35.7-I19100XWKE8-CL214845 root@DELL101 #2

  40. samsung sucks android sucks waste of money and time ..I had this problem with my samsung galaxy gio and tried every possible solution but in vane..i just threw away my phone and i advise all of you to do the same because without internet this phone is equal to garbage

  41. I just received android ics on my htc sensation. and after installing it.. my device wont to see my wifi network.. Just show them for 3 second and disappeared, So Sad……
    please help me

  42. my phone allows me to select the wifi that i would like to vconnect to but when i select it and enter the password it wont let me press connect pleaaaaasee help me what do i do??

  43. hi i am using galaxy s2 my wifi is getting on but i cant change ip address its not highlighting mac address and ip address can u give me any suggestion plz?

  44. This weekend I upgraded to Android 4.0.3 and I had to plug in a new router, funny enough on the same day. Since then my phone has been having difficulty accessing wi-fi. It just doesn’t DO anything, at all. It doesn’t load it doesn’t care. The wifi shows my router, I have entered the new password, but it just doesn’t connect. Yesterday I got it to work by turning off my router first, but if I leave my house and for whatever reason turn off my wi-fi and switch to 3G on my phone before I come back home: can’t connect AGAIN. I really don’t know if this is because of my Android update or because of my router… Help?

  45. i updated my samsung to 4.0.3 wifi not working any one help

  46. I had a problem with a HTC Ace (Desire HD, Inspire, etc.) and solved it by doing a factory data reset. Not intuitive, but it worked.

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  48. Finally it is a easy quick fix. Just downgrade your wifi router everything will work fine. Just change the security of wifi router from wpa2 to wep and downgrade wireless interface fro 802.4 /g/f/n to just /g/f that means 130 mpbs to 54 mbps. No wounder everything will just start work. The thing is not all android versions are coded for advanced wifi technologies.

  49. have just received android ics on my htc sensation. and after installing it.. my device wont to see my wifi network.. so sad
    please help me

  50. Can some one please let me know the reason behind my comment to be rejected?

  51. Thank you for your answer. I don’t know how to check the MAC id?

  52. Hi, I recently purchased Samsung galaxy Y duos (S6102).

    On the first day i connected to WiFi at my home and could browse maps. also on the other day i can checks mails and chat etc by apps which are already installed…

    But the problem is
    1. When I start market app then it gives message as “loading” and after
    some time says “Timed out” even if we press retry then also no luck
    2. Now in apps i am seeing nothing. only a cursor to locate me. i am
    not able to get the map view i.e., roads etc.. which i could on
    first day
    3. In internet app search is working i.e., if i search something then
    results page open but if i click on that link it is not opening.
    But at the same time gmail and gtalk apps are working fine..

    i am trying all this with wifi….

    Yesterday i did factory reset and now i am able to use all other apps except Google play Store. It keeps on displaying message as “loading” and after some time “times out” but never shows the apps to browse or download etc. I even tried force stop but no luck.
    Please help me solving these issues…. its really frustrating ……
    Thanks,
    Ashish

  53. i have a htc explorer and i can connect to my wifi , ican browse on my browser but cannot access anything else like the android market .
    i suppose it is some proxy issue
    please help me in resolving it

  54. Hi, I had the same problem with my samsung galaxy ace… but i got to (kind of) fix it, changing to static IP and putting:
    IP Adress: 192.168.1.253
    Gateway: 162.168.1.1
    Netmask: 255.255.255.0
    DNS 1: 8.8.4.4
    And now i can connect to my home wifi BUT can’t use it after the first seconds D: help

  55. hi,
    i have a brand new samsung nexus and i keep having the same problem with wi-fi: it says IP adress unavailable and authentication problem! but it connected to the same router yesterday without any problems!

    help please!

  56. Friends waiting for some solution which can solve my problem… i am not even able to go to market for downloading apps… :(

    • Hi all,

      When software update and then using GPRS for connecting solved the problem with Play store. No i can use either wifi or gprs. I think for the first time it should be connected with GPRS but i am not sure.

      Anyways my problem is solved now ….

      Thanks

      • yes it needs the internet connection!

        • Yes i know it needs internet connection but i was trying with wifi which was not working an it worked on GPRS but now it is working on any type of conection i.e., GPRS or wifi…

  57. Hi, I recently purchased Samsung galaxy Y duos (S6102).
    On the first day i connected to WiFi at my home and could browse maps. also on the other day i can checks mails and chat etc by apps which are already installed…

    But the problem is
    1. When I start market app then it gives message as “loading” and after
    some time says “Timed out” even if we press retry then also no luck
    2. Now in apps i am seeing nothing. only a cursor to locate me. i am
    not able to get the map view i.e., roads etc.. which i could on
    first day
    3. In internet app search is working i.e., if i search something then
    results page open but if i click on that link it is not opening.
    But at the same time gmail and gtalk apps are working fine..

    i am trying all this with wifi….

    Please help me solving these issues…. its really frustrating ……

  58. Hi
    I have the same problem with my Samsung Galaxy Gio s5560 in Wi-Fi connection. My Android version is 2.2 froyo. Earlier, I could connect to Wi-Fi and it worked so well. I’ve not connected to Wi-Fi since yesterday. I’ve tried to press the code that I got from this website *#*#526#*#* and it said “Driver loading successful” but I can’t still connect to Wi-Fi. So I don’t know what to do now?
    I need some advices from you.
    Thank you in advance.

  59. hi i have problem with my HTC WI.FI it not work after update v4.0

  60. Would upgrading to 2.3.6 help?

  61. I have a Galaxy Ace that out of the box came with 2.3.4. I recently revert my phone to factory state (still 2.3.4) and this WiFi error came up. Is it possible the phone had a fix applied to it in the factory that was not in the reset image?

    Also, my router does not have a firmware update available ;_;

  62. hi,
    i have a htc sensation Z710e. some time ago i updated it to android 4.0.3 and now it doesn’t get connected to wifi. it has difficulty finding networks and after finding them, it can’t get connected. pls guide me.
    thanks

  63. Guys, update your router’s firmware from its site and also *#*#526#*#* run this code. It helped me connect to wifi as of now. *Fingers crossed*

  64. i have a galaxy ace s5830 an when i try accessing Google search web page o site the following page comes up stating that “the webpage in unavailable” and my Samsung app is working an play store is working properly

  65. hey guys,
    well if the wifi shows u as error when u try to on your wifi .is it the driver failure.

  66. I live in a boarding house which might explain wifi restrictions and security. Nevertheless, i can connect to the wifi but cannot browse any webpages. Any advise to overcome this?

  67. my fix (from the internet): select “forget this network” (your preferred network or home network in my case). Shut off the phone and remove the battery for at least thirty seconds. Press the power button, with the battery still out, to help discharge the circuitry. Put the battery pack back in and then reconnect to your network as a new client. It appears the problem is from a corrupt IP/DNS configuration that must be rewritten.

    • Thank you so much for posting this. It actually works on my samsung galaxy y duos.

  68. Hello, my wifi does not also have a samsung galaxy ace.Skúsil I enter the code * # * # 526 # * # * but wrote me, driver loading unsuccessful,. So what do I do now?

  69. i have had the same problem since using different mobile hotspots away in another country. when i returned home, i was presented with this problem. Has anyone actually reset their router to refresh the wifi connections?

  70. can u plz send the apn setting? my galaxy gio connects well with wifi i am able to use opera 6.5 n whatsup only. when i use mxit, youtube, android market it shows “unable to connect to the server” actually whats this server by the way?

  71. the wifi on my i9100 doesnt not work, i’ll being serching solutions on the internet but i cant find anything , the wifi doesn’t turn on and after time lock my smartphone , i type *#*#526#*#* and it shows “notset Driver Loaded [ng]“, maybe it’s a hard issue?

  72. OK, EVERYONE…DON’T THROW YOUR PHONES OUT JUST BECAUSE YOU ARE HAVING A TOUGH TIME CONNECTING TO A NETWORK. IF YOUR NETWORK IS AT HOME, THEN YOU NEED TO UPDATE YOUR ROUTER’S FIRMWARE. FOR EXAMPLE, IF YOU HAVE A LINKSYS ROUTER, YOU WILL NEED TO FIND OUT THE MAKE AND MODEL OF YOUR ROUTER, THEN GO TO THEIR WEBSITE, DOWNLOAD THE CORRECT FIRMWARE TO YOUR COMPUTER, THEN GO INTO YOUR ROUTER SETTINGS, CLICK ON UPDATE FIRMWARE, THEN CLICK ON THE NEWLY DOWNLOADED FILE…AND WALLA!!! PROBLEM WILL BE SOLVED. THAT’S HOW I FIXED IT FOR MY SONY ERICSSON XPERIA ON ANDROID GINGERBREAD. NOW IT WORKS!!! GIVE IT A TRY BEFORE YOU GIVE UP, LIKE I ALMOST DID…SORRY FOR ALL CAPS, TRYING TO MAKE A POINT. (MIKE)

  73. hi
    i have htc wildfire,n i want to use my home wired internet connection as wifi hotspot and use wifi in my phone this way.i tried doing this through connectify software ,it worked well on sonyerisson xperia but not on htc wildfire though ive gone through the same steps.my htc always shows “remembered ,not in range” i even tried entering all the details like ip address ,gateway….etc
    plz do reply asap
    thanks in advance

    • You are a genius. I had this problem and have been hunting for a solution and then stumbled upon your post.

      Thanks.

  74. Hi sir I’m having the same problem with my Samsung Galaxy Gio S5660 in WiFi, Bluetooth and auto rotate. It occur after I updated my firmware from Froyo 2.2.2 to Gingerbread 2.3.6. I’ve tried different firmware and the problem is still there I’ve tried the code for Wlantest
    *#*#526#*#*
    *#*#232339#*#*
    *#*#528#*#*

    but all of that does not work it says “Driver Loading Unsuccessful” I’m from Philippines and I’ve bought my phone in Korea. Regarding to my Auto Rotate, it function Reverse when I do portrait it goes Landscape when I goes Landscape it goes in portrait view. I’ve read different forums but none of that helps.
    Pls sir I need ur Help :(

  75. OMG!Thanks for the tip! *#*#526#*#* made my wi-fi on my Samsung Galaxy Gio work. After all, what is an android without wifi?

    • hey what the firmware ur currently using in ur Samsung Galaxy Gio.? may i know? cause i have the same problem with wifi. But the code *#*#526#*#* does not work in my device. It always said “driver loading unsuccessful” .uhm should i enable data access over mobile network in order for it to work?
      Thanks in advance :)

  76. my phone is galaxy mini, froyo 2.1.1! i cannot connect to my wifi at home! i dont know if its a problem with the router, kasi i can connect naman using my laptop and other phone. please help

  77. Hello, I have a Galaxy Mini S5570, it connects to my home wifi without problems BUT it alwyas fails to REconnect! I have to switch off the router to have the phone to reconnect again. Fix My Wi-Fi is not available for this model, I tried typing *#*#526#*#* and it says “driver loading succesful” but still it doesn’t reconnect if I don’t switch off the router before. Please help me if you can.

    Model: Galaxy Mini (GT-S5570)
    Android Version: 2.3.6
    Baseband Version: S5570NEKQ3
    Kernel Version: 2.6.35.7-perf-CL650682 (Root@DELL133 #1)
    Build Number: GINGERBREAD.XWKS7

  78. Hello I have problems with wifi too….I updated my phone to the latest firmware with FOTA(Firmware on the Air)and since that my Wi-Fi works for 5-10 minutes then disconnect—reconnect–5-10 minutes–dc–rc–
    This is really annoying .Is any solution for this???My phone does it with all wifi routers I tried.
    Android:2.3.6

    S5830XWKT3

    2.6.35.7-perf-CL787041
    root@DELL86

    GINGERBREAD.SWKT7
    THX for the help if You can !!

  79. Hi
    I just bought galaxy fit 3 days ago, and wifi isn’t working I upgrade it but didn’t help.
    Plz fix this problem.

  80. I can’t connect to public wifi, I tried it in several wifi spots, I rebooted my phone, restored to factory settings but it still i cannot connect. Same problem as well, Keeps on OBTAINING IP ADDRESS.

    Model: Galaxy y (GT-S5360)
    Android Version: 2.3.6
    Baseband Version: S5360DXKL2
    Kernel Version: 2.6.35.7 (Root@DELL152 #1)
    Build Number: GINGERBREAD.DXKL2

    Thanks in advance.

  81. Thanks!!! its worked.

  82. hi all, please help.
    i have galaxy note, i’m conneted to wifi and able to browsing the internet (throught proxy server). the problem is i couldn’t connect to android market or youtube via youtube application. but i can open youtube via browser.
    can anybody help please..

    thanks.

  83. hey!..i am not able to connect to my home network on my samsung galaxy pro!..the wifi keeps showing..’obtaining ip address”..that is it..please help asap.

  84. I finally seem to have fixed my problem by installing Wifi Analyzer to see what channels were strongest for my router (changed from 1 to 11), installed WiFi Buddy, and now it’s working, connection works even after the tab has gone into sleep mode and I wake it up. Going on 2 hours straight with no issues and am crossing my fingers! Thanks for the suggestions and I hope this helps someone else out there!

  85. a few days ago, I bought a sony xperia play … with Android version 2.3.3.
    I got problem with wifi connection after I upgrade it into 2.3.4.I immediately upgrade it when i bought without notice does it worked when in 2.3.3
    the wifi connection keep connect-disconnect-scanning.

    my phone
    baseband version
    8x55A-AAABQMAZM-203028D-56

    kernel version
    2.6.32.9-perf
    SEMCUser@SEMCHost#1

    Build Number
    4.0.2.A.0.42

    I tried use my laptop to connect n it go well with full signal.
    my wifi security use WEP.
    i’m appreciate with any advise ( sorry for my bad english lol).

  86. a few days ago, I bought a sony xperia play … with Android version 2.3.3.
    I got problem with wifi connection after I upgrade it into 2.3.4.I immediately upgrade it when i bought without notice does it worked when in 2.3.3
    the wifi connection keep connect-disconnect-scanning.

    my phone
    baseband version
    8x55A-AAABQMAZM-203028D-56

    kernel version
    2.6.32.9-perf
    SEMCUser@SEMCHost#1

    Build Number
    4.0.2.A.0.42

    I tried use my laptop to connect n it go well with full signal.
    my wifi security use WEP.
    i’m appreciate with any advise ( sorry for my bad english lol)

  87. hi my Samsung galaxy gio wi fi is not work and i try the numbers it still did not work.

  88. thank you so much for this!

    i’ve been struggling with wireless connections for months and thought it was something i just had to deal with. none of my apps would connect over wi-fi and i was forced to swap between my home network to 4g to send or receive emails! your fix worked instantly (samsung infuse 4g on rogers). bookmarked.

  89. James Wallis Martin

    Phone: LG-P500 on Android 2.3.3 (Kernel 2.6.35.10-perf)
    Problem: it fails after authenticating with the router when “Obtaining IP address…” and then after 15 sec switches to “Remembered” before immediately switching to “Disabled”
    Router used to work with phone on 2.2.1 (although it would disconnect regularly and require me to turn wifi off then on again to re-establish wifi connection). Router works with PCs, iPod Touch, and iPad with no problem.

    Tried all the attempts mentioned above.

  90. My Samsung GT-S5670 shows that there is one SMS but I when I check the SMS inbox there is no message but till shows one number of message in home screen.

    How to remove this? Kindly help.

  91. I got the Samsung Galaxy Ace on Orange last month, and it keeps disconnecting from my wifi at home…Is there anyway i can fix this?

  92. i have Atrix and problems with wifi . Now its 2.3.6 and wifi sometimes is on and can view neibours after that its rebooting. What should i do ?

  93. i am having galaxy ace white 2.3 gingerbread…….. everything works fine except for the wifi. if i am connected using a wifi, after using it for some time it will lose connection and then reconnects it again. it works again for some more time then loses connection and reconnects. is this a problem with the mobile?

  94. I have also experienced wireless connection issue in my Samsung infuse 4g in that my phone is unable to connect to my wireless router which is perfectly fine for my laptop. While restarting the phone works, I found another work around that doesn’t require a restart – go to your wifi settings and press wps button connection. You will see something happening in the background. Press Cancel button and you’ll see your ssid listed under wi-fi networks (or you’re done with a previously saved connection). If doesn’t work retry.
    This works everytime with my phone which has android 2.2.1.
    Thanks!

  95. how ?? i dont get it ? whats the usb drivers?

  96. im using samsung galaxy s2.. wifi button on slider becomes dark green and the setting tab shows error everytime i connect to wifi. tried the codes but it shows driver loading unsuccessful.. please help me !

    Model : Gt-I9100
    ii. Baseband Version :I9100XXKDJ
    iii. Android Version : 2.3.3
    iv. Kernel Version : 2.6.35.7-I9100XWKE1-CL181974root@DELL103#2
    v. Build Number : GINGERBREAD.XWKE1

  97. but what if you are connected via wireless, it can access the android market but it can’t go to other websites like google or facebook, please help

    thanks

  98. Hi
    I’m having the same problem with my wi-fi connection, it keeps reconnecting all the time, I’ve been trying all solutions posted in this article but it didn’t work.

    The ONLY SOLUTION that worked for me is to power off and power on my router, it always helps…

    It’s definitely the ANDROID fault, I’m just wondering when the f***ing google dev team will get rid of this problem!!!!

  99. I have a Samsung Galaxy SL I9003 with 2.3.6 DDKP3 firmware….my wi-fi gets disconnected frequently after getting connected….I have tried using*#*#526#*#* and the fix my wifi app and i have also cleared teh cache as suggested by you but unfortunately the problem still persists. Please suggest me a permanent solution. I am in deep trouble. Please reply and help.

    • on which firmware you are on?

    • Me too dude, me too. I just got a Samsung Exhibit II 4G. I am a very techy dude. I set up my home wifi myself, after fighting with Cisco on the ‘net and the phone. It was a firmware update for the Linksys router. I’ve got my laptop on my system w/o any problems. I connected my desktop w/o any probs. Samsung phone- problem. I’ve received a letter from Comcast that my router needs to be updated to DOCSIS 3 for better speeds. I’ll see what a new router costs. I’m trying to pinpoint why my Samsung Exhibit authenticates, then drops my wifi connection in 3 seconds. It’s going to be something stupid and might take me a while to search for it. All that Android app-crap for wifi isn’t going to solve the problem, it’s in the router settings or the firmware on the phone needs an update. I don’t think Samsung will be too helpful on this matter.

  100. I purchased Galaxy Fit 2 days before. wifi is working fine at my home.

    where as at my workplace its showing Connecting.. disconnected.. then not ina range

    1. my colleagues mobiles(Iphone,BB) working pretty fine with the same wifi

    2. I tried to change Static IP(

    3.I tried to enter ,*#*#526#*#*, it says, “Driver loading successful”.

    Any advice is very much appreciated

  101. Hi, I’m experiencing a problem with my galaxy note. I noted that though the wifi is connected to my home router, the phone continuously attempts to connect each 2 or 3 seconds, finding other connections, then hiding them again, then scanning again, and finding other connections, etc. All the time it stays connected on my router, but it consumes A LOT of battery! I tried everything, I also tried an hard reset, but the problem remains. I have updated my phone to gingerbread.XXLA4, my kernel version is 2.6.35.7-N7000XXLA4-CL886827.
    Please help me! I will be eternally grateful.

  102. hi
    i have samsung galaxy note..
    i want to use my broadband connection in mobile, by internet connection sharing using WIFI..
    creating an ad-hoc connection and sharing internet over it (using authentication as open, wep) worked fine in my nokia 5800, but its not working in samsung galaxy note..
    please help me, and suggest the way to use internet over wifi in galaxy note..

  103. hi…. i am using samsung i5800 (galaxy 3 ) software version 2.2 froyo ….. my cell connects with the wifi router but when i use internet explorer it displays a message “web page not available”.plz kindly help me

  104. hi im a galaxy ace user, i’ve encountering problems like can’t access the internet even though it said that my phone was already connected.. at first i can connect and access the net, but these past few days.. its say scanning..connecting…disconnect… :(
    pls help me..

  105. Hi All,
    I am facing some problems with my Samsung Galaxy Fit mobile
    (Android Gingerbread 2.3.4)
    1. Whenever I receive any call, I need to first unlock the screen, then i can see who is calling.
    2. There is no any option to save Contacts and SMS to memory card.
    3. Also i can not store SMS in different folders.
    4. I can save only 7 FM Radio Station Channels.
    (Radio Station Name also supports limited characters)

    Please guide me, thanks in advance

  106. sheikh aksar aminullah

    Thanks a lot… i have solved the problem… after so many months… all i did was just untick at the ‘enable security” and it works. But the problem is anyone within the distance can use my internet for free….

  107. Do you have to finish the firmware upgrade for the WiFi to work normally?

  108. hi guys… same problem, with galaxy y pro :(
    connects to wifi, but no internet…

    i can connect to access point and the ip address from dhcp is ok. but there is a problem with dhcp, in ip table of access point, mac address and ip are correct, but device name is “UNKNOWN”!
    i tried manual ip (out of dhcp scope range, and it works in my laptop and other android phones), but no internet!!

    and *#*#562#*#* test fails!

    any help????

  109. pls help guys.. having problem with my samsung galaxy y.. even i am connected to a wifi, but still i cant access to internet..

    • same problem with galaxy y pro :(
      i tried almost everything… after connection i have no data

      static ip out of dhcp scope range, dhcp ip , they all work fine, but no data.

      1st weird thing: in access point dhcp client ip table, ip and mac address are defined right, but device name is “unknown”!!!!
      2nd weird thing: *#*#562#*#*ctest is not successful :(

      i cant even update firmware via usb! it says could not retrieve information from GT-B5510

      any idea?

  110. Anyone here can fix my prob.. my samsung galaxy y is connected to a wifi.. but still i cant access to internet..

    pls help guysss…. thanks!!!!

  111. Just want to hug you for the *#*#526#*#* it fixed my problem. Galaxy Mini S5770 would always not connect & would then reboot automatically. After doing this no reboot & it connected no problem. Thank you sooooooooo much.

  112. connected and disconnected.. checking…

    my galaxy s2 with problem in wi fi.
    anyone know how solve it problem?

  113. hi, i got this samsung galaxy y for a month now, iv been using wifi for a month now also then suddenly, i can no longer connect to wifi. connecting, obtaining ip address, authenticating, disconnected.. what will i do?? can someone help me get through this>>>?

  114. heyyy i am very thankful to u
    thanxx it works with that code
    awsome yaarrr my wifi was restarting now it is fixedd thanx dearr

  115. Hi
    I have the same problem with my LG P970. It says that it is connected to the wi-fi and the connection is excellent, but when i browse through the internet, it doesn’t work, it says webpage not found. I tried many solutions from up but none worked. i went to the local store it worked perfectly, but when i went home, it doesn’t work. My router is DG-WA3000N with MAC Filter Enabled. ANY HELP PLEASE?

    OS: Android v.2.3.4

    Best Wishes,

  116. Hi
    I have the same problem with my HTC ChaCha. It says that it is connected to the wi-fi and the connection is excellent, but when i browse through the internet, it doesn’t work, it says webpage not found. I tried many solutions from up but none worked. i went to the local store it worked perfectly, but when i went home, it doesn’t work. My router is speedtouch 585. ANY HELP PLEASE?

    OS: Android v.2.3

    Best Wishes,
    Hussein

  117. Hi. i have a problem with my Galaxy Y. though the wi fi connection is excellent. it keeps on disconnecting. the first time i used my wi-fi was ok, but when i tried it the second time, it keeps on disconnecting.

    any suggestion would be appreciated! thanks :)

  118. Recently, I have buy Samsung Galaxy Note (GT-N7000) and it is awesome but i have a difficulty with the WiFi connection. I can connected to my home wireless but i cannot connected to my office wifi (in some area in the office, can connected but from my desk i cannot) .. I cannot used the static IP address because my office server using the DHCP and it used the dynamic IP address provided from the server.

    From the my desk, my Galaxy Note connected to the wireless transmitter and provided me with the correct IP address but i can browsed anything..

    Additional information :

    1.I also using the Galaxy Tab 7 Plus (GT-P6200) and i not having this kind of problem with my tab.
    2. All the Galaxy Note in my office and Galaxy S cannot connect.
    3. My Galaxy Note futher information :
    i. Model : Gt-N7000
    ii. Baseband Version :N7000DXKL2
    iii. Android Version : 2.3.6
    iv. Kernel Version : 2.6.35.7-N7000DXLA1-CL886914dpi@DELL170#2
    v. Build Number : GINGERBREAD.DXLA1

    Really need someone to advice me what to do ?

    Thanks..

    ~anjang1980~

  119. Galaxy Ace 5839
    2.3.4 ddkq6
    WiFi problem…. Keeps saying scanning… Connecting…. Disconnecting!

  120. Hey the second method says driver loading failed my phone model is Samsung GT-S5830
    actually its running on a custom rom called TheMythICS beta 2 lite
    baseband version:5830XWKS2
    Kernel Version:2.6.35.7-pref-CL514579ketut@ketut-lenovo#5

  121. i have the same problem mine is even worse like it worked for 40 days since i bought it then all of sudden i cannot connect to my wifi anymore my phone details are :

    Samsung galaxy mini GT s5570
    Android version 2.2.1
    basband version s5570DXB1
    kernel version 2.6.32.9-perf
    root@SE-S604#1
    build number FROYO.DXKC1
    i cannot connect to my neighbours wifi but its working fine for my lappy i can connect to the wifi and use it but not on my phone i have restarted my wifi 10 times i have hard reset my phone 5 times but nothing seems to help i have even tried this number trixk mention aboved it says load sussecful but after that still cannot work man help me please !!!!!!!!

  122. hi im currently using the htc chacha and i click on the turn on wifi button it turns on and it says connecting but then it says disconnected reall really annoying can you help???

  123. Hi ANdrew- i think the best chances for ur wifi to be working pefectly is to send it to Samy Centre. I am having same problem like u. having doing all sort of things , but problem persists.

    Neal- y is that my thread was deleted? correct me if i am responding int he wrong thread.
    TQ

  124. I have a MID wm 8650 and the wifi stopped working, before I rooted it and have rooted it a few times but have not worked so I think that it is the hareware, I downloaded a wifi buddy and it said that the wifi is disabled, so i enabled it and it went off again, so I’m wondering what could be the problem with it.

  125. Need to update u more, wifi notification icon, even i turn off the wifi, it will auto turn ON itself , scanning without any detection all time. also MAC address found missing…

  126. Hi Neal

    Recently my S2 wifi connection got problem, when i turn it on, it canot detect any wifi available in the surrounding, even at home my router is open free access all time, tested with my S1- no problem . I have google thru , found tons of problems with S2 wifi.. i don’t see any cure yet.

    do a full clear cache n wipe factory, the same happen, it just kept scanning non-stop, unable to stop although the wifi has been off, sometime the wifi icon would turn lighter green n the phone gets heated up badly.

    tried with other stock rom version , the same happen, tried with the key *#*#526#*#* – driver is fine,
    Could this be hardware issue with the wifi – if so any technical hardware so i can open up S2 n check ?
    my hands are getting itchy n can’t wait to operate S2 -overly frustrated.

    Please advice.. thank you

    Current Stock firmware:-
    I9100 xxke7
    Kernel -xwkf3
    Gingerbread Xwkf3

  127. Hi..

    I am facing a strange problem with my Android ACE phone. I am able to connect to Wi-Fi and able to browse Google. But unable to connect to my Internal Servers / network. What is the problem? Will it be an issue with the device or is it the problem with router? Same Server is accessible through my IPAD2!!

    Thanks in advance,
    Smitha

  128. same problem. wifi button on slider becomes dark green and the setting tab crashes. Samsung galaxy s2. i restored manufacture settings hoping that it was a software issue but problem persists. using 2.3.3 and don’t understand how you can upgrade or use kies air without wifi enabled.

  129. Another very convenient app : Easy Wifi Connect which allows you to connect your mobile to a secured wifi network without typing the security key but only by scanning a QR Code… ( https://market.android.com/details?id=com.orange.labs.easywificonnect )

  130. if this settings can help you, try this… go to the MARKET and find wefi PRO Beta….

  131. Hi

    I have a sonyericsson xperia mini pro.. My mobile cant find my wifi modem.. I tried to connect to another WiFi modem but i cant either! in wireless setting under the name of my wifi network has written not in range, secured with WPA/WPA2 PSK.
    I changed SSID and password of modem and add wifi network many times but my mobile couldn’t connect to modem! I either reinsert battery and use Fix My WiFi but still this problem exists! Please help me.. thanks a lot…

    • i repaired iiiittttttttttttttt :))))

      i change my modem security to : open, (wthout password) and make a network with my modem SSID in wireless setting on mobile, and still it didnt work (wrote: Not in Range). After some minutes I set password in modem (head over heels) and sudden i saw my phone that wrote WiFi found! i can connect to network now…
      Try it, hope to help you all :))

    • try keeping the Wi FI AS OPEN! may be it has some issues in detecting the wep key!

  132. still its disconnecting..i am not able to download anything from market. Can u please suggest any release which is stable..

    • check with the WEP Key settings!

      • Dude- quit acting like you know what you are talking about. Every time you answer something you say “check this” or “check that”- that isn’t a fucking answer! If you don’t know how to help, don’t help! telling me to check my firmware (what the fuck is firmware?!) doesn’t help me with shit. Either answer the questions, or fuck off.

  133. Hi,

    I am also faced same problem before saw below url, now i able to connect wifi

  134. OK, I have been using the phone for a couple of months now and things have settled down. It DOES seem to connect to MOST public WiFi hotspots OK. I think my bad luck was that the FIRST place I tried it (A place where I regularly go) won’t work and some soon after did not work as well – JUST MY BAD LUCK! I am prepared to accept that some WiFi access points (e.g. some public hotspots) just won’t play well with all devices and I think that is just a fact of WiFi life! I am now getting to like my Samsung Ace as an entry level introduction to Android type phone :-) Maybe other Android phones connect to more hotspots more reliably? It’s impossible to say without a head-to-head comparison imo…

  135. Samsung Galaxy S 2
    some times connection issues are there after restart its OK but how do i know that mobile is not in range to restart.

  136. Hi. How can i solve the problem with my Galaxy Y? It cannot connect on Wi-Fi. My computer can connect, but my Samsung can’t. Do I need to configure something then. And how. Thank you.

  137. My samsung Galaxy s2 after 3 months of wifi working perfectly,has suddenly stopped activating. It freezes up the setting screen doesn’t allow the phone to turn off unless i keep pressing the on-off button. I tried the Wlan test engineering mode thing *#*#526.. but it just won’t do anything. 3g connection works fine. Any suggestions please.

  138. i just purchsed a samsung galaxy Y (S5360). i m trying to connect it with my broadband wifi for last two days, with all possibilites and measures possible i.e. with static and movable ip settings. in static ip it showing connected with good signal strength but though i m not able to browse and surf. pls help and guide me ……………i am worried. your enriched knowledge and guidence will be highly appricated………………thanks

    • one thing ……i can browse and everything else through my airtel mobile net connection. …………………

    • One thing, you are trying to connect with your broadband or Wifi? Check if any other phones Wi-Fi is working fine with that settings? Apply the same for your Galaxy Y phone.

  139. I have the same issue with my galaxy s2 (2.3.5) as above as someone stated : It starts trying to connect and then connect, disabled, obtaining IP address and going in circles like that.. Before upgrading from 2.3.3 to 2.3.5 also, i had the very same problem.

    But my brother is having the same handset – S2 (2.3.3) which connects without any issues.

    Anyone found the real cause of this problem ? ? ?

  140. i have a samsung s2 with andriod 2.3.3 just a couple of weeks ago, i can browse, download from the market thru the wifi, but after a while i cant connect to any net site, even thought my wifi signal is excellent, i already test the above procedures, but still i cant connect, pls help.,,,,

    • Does your Wi-Fi signal from the router is able to connect with other devices than the one which you have ? Did you try that? If you are able to connect then there is problem with your S2 phone or you need to configure settings.

  141. Hey guys I got this solved. Check these steps

    Main problem is Mac authentication. You need to disable Mac authentication in your router & it will connect immediately.

    • This would work in theory but what I did was add an exception using the mac address of what I wanted to connect to the network. Your mac is still enabled and you can connect. I can now use wi-fi whenever I want.

    • oh that works for me :)
      thank u

  142. I have Galaxy Ace & I am also facing same issue of frequent WiFi connect-disconnect. This seems to be some update they made automatically in the os as it was working till not & now it seems lots of people are facing this problem in last 15-20 days. I hopes they fix this soon.

  143. I have on Galaxy Ace Mini for 1 month which has been working fine until one day and now i cannot access internet at all. It starts trying to connect and then connect, disabled, obtaining IP address and going in circles like that.. I already tried to dial *#*#526#*#*, it says, “Driver loading successful”. My android version is 2.2.1.

  144. HI i hv Samsung ACE I am facing frequent network lost problem…Could u fix this?

    Android 2.2.1
    Samsung ace gt-s5830
    Baseband version s5830DDKA7
    Build number: froyo.DDKA7
    Kernal version: 2.6.32.9-perf
    Root@se-s605#1

  145. Hello!

    I have just recently upgraded my phone via “3″ in the UK from a Nokia E71 (Which I have had for three years) to a Samsung Galaxy Ace GTS-5830 (Had two weeks!). The Nokia E71 connects to WiFi public and private hotspots flawlessly, the Samsung Ace DOES NOT. Don’t get me wrong, the Samsung Ace connects to some hot spots fine HOWEVER for many public security protected hotspots it just will not connect at all, it gives the problem others have described here:

    * You see the SSID (Signal strength ‘strong’ or ‘fair’)
    * It tries to connect (I actually GOT a connection ONCE for about three seconds!)
    * It drops the connection – usually immediately
    * Most of the time it simply does not make a connection at all but simply ‘cycles’ between ‘scanning…’ and ‘Disconnected’……
    * The SSID then shows as ‘out of range’ which is a lie as my Nokia continues to work flawlessly with a STRONG signal recorded.

    Of course it is impossible to change any of the settings of the public WiFi hotspots (Wireless Access Points), I have a Nokia phone and a Acer laptop both connect to the hotspots flawlessly the Samsung Galaxy Ace will not connect….

    What would you suggest I do?

    Many thanks in advance for any assistance or pointers you can give me,

    Stitch!
    Samsung Galaxy Ace GTS-5830 Android 2.3.3 Build GINGERBREAD.XWKPT Kernal 2.6.35.7-perf-CL469288root@DELL148#1

    (I want to love Android but frankly my very initial experiences have NOT been impressive as this is a fundamental feature of a smart phone that should just work ‘out-of-the-box’. It currently reflects poorly on Samsung and the Galaxy, Ace, and Android Brands – Older products work much better)

    ps I cannot tell you how frustrating it is to go into a WiFi enabled cafe, sit down order a coffee and try out my new phone only to find it does not work (First time out!) whilst my old phone continues to work just fine!

  146. I have. The galaxy fit and have the same issue that I connect to my wifi network for a couple od minutes and then it disconnects and then I cannot con net again. I always have to power off my modem and then on again and and then it connects for a while and again it disconnects. I know it’s the wep settings but don’t know how to fix it. Please help

    • What is the firmware that you are on now? Is this problem happened before you upgraded the firmware?

  147. Good Day all,

    I was ofered an galaxy gio, with the 2.2.1 version of android everything went well when i updated the official version of samsung 2.2.3, my wireless its always failing and crashing android, to resolve the problem had to go back to the 2.2.1 version from march that i found, and now all its good.

    The questions:

    Android version problems? not beeing reported has so?
    Or a problem with the hardware that only manifests, on the newer versions?

  148. I had my Galaxy Fit for over 2 months which has been working fine until I recently upgraded the latest Firmware, and then the problem started. Connected, disabled, obtaining IP address from xxxx. Cannot access to internet at all. When type in *#*#526#*#*, it says, “Driver loading successful”. Any advice is very much appreciated.

    • The problem maybe with the firmware update. Revert back to the firmware that you had previously and check out whether it works or not !

    • having the exact same problem! did you figure out what was wrong?

  149. My samsung galaxy gio mobile ap is not working.it gets connected alright but cannot open the internet.pls am online.reply asap.thnx

  150. Hi,
    My Name is Tyron

    I have just got a new phone.. Samsung GALAY Ace S5830 and when i restart my modem the phone connects but then after like 10 seconds.. it doesnt work.. it always sais rembered but the i click connect and the signal strength sais excellent.. but the it sais scanning…..Not In Range

    Plz plz plz help me!!
    i would greatly appreciate it :)

  151. And just tried Fix My Wifi, which for me is now called Perhaps Fix Someone Else’s Wifi But Not Mine :(

    BTW There is a 3 day demo version of Fix My Wifi if anyone else wants to give it a go

  152. I’ve got exactly the same problem as Aarti. I have Galaxy Ace Android v2.3.3. I have tried wifi fixer, wifi advanced configuration editor, #*#526#*#*, making router ssid unhidden (broadcast) – this last one seemed to help for a few hours then not.

    Any help would be gratefully received!

    Mark

  153. Have not yet updated as people reporting similar issues with gingerbread. Is there any other solution to this problem? Someone mentioned trying a static ip… What do you think?

  154. hi . i have a galaxy ace Samsung mobile just bought two days back. i connected to wifi when i switch on the mobile for the first time.. but after some time the connection got lost. now its not connecting to wifi. the signal strength is very strong also .. still not connecting

  155. HI im using samsung galaxy fit.I just bought it 2 days back.Im unable to connect to wifi.Its keep on changing from connecting to disconnected anf again connecting mode but never connected.Can u help me plz

    • hi
      I have the same issue as yours.
      I bought samsung galaxy mini gt-s5570 two days ago and the wifi worked fine for about an hour and then it keep showing about my network in the settings (remembered) then it switches to (not in range) and it keeps alternating between these two states even though am only 1 meter away from my router and i don’t think its my router problem cause i’m connecting normaly with nokia n81, nokia n82, samsung star gt-s5230w
      Any help would be appreciated .
      thanks guys.

      • I have the same problem to but the problem realy is in a setting in your router I tried to connect to my neighbours wi-fi and it worked just fine I will let you know if I know how to solve the thing with the router, until then just explain the problem to your neighbours and ask if you could use their wi-fi

    • I have same problem with galaxy ace! Keeps saying scanning… Connecting…. Disconnecting! Only works after restarting router. Tried wifi fixer which didnt help. Please help with solution!!!

    • wow! i have exactly this problem with my sonyericsson xperia mini pro!

    • same problem did u find some solution can you pls forward if any

  156. After update to 2.3.3 can’t access Android app.

  157. Is there a fix for the galaxy s2 if the wifi driver loads unsuccessfully when u dail the code from your post?

    • exactly what issue you are facing?

      • Hi I can not enable wifi in the settings it either crashes the settings tab or just simplys says error at the wifi enable tab and when I use *#*#526#* it says driver load unsuccessful this is a brand new phone any suggestions

        Cheers
        Craig

    • go to wireless & network setting and wait for it >>>>>>>>>>>>>>>>>>>>>CHECK THE ENABLE BOX AN ELLAKAZAM YOUR WIFI AND DATA CONNECTION WILL RETURN