Manual Update Moto E with Official Android 5.0.2 Lollipop Update – Easy Guide

Now when we saw the First Look of Android Lollipop 5.0.2 in Moto E, it’s now time to check out manually on how you can apply this update manually in your device. The reason on why this update is not yet pushed to the users as Motorola is doing soak test of this update and Motorola finishes with the same in a smaller group, the same will be passed on to the larger group of users via OTA. While for those users who hate to wait for this update can go ahead and apply this update manually. So let’s check out on what are the quick pre requisites which you need to follow before we slip into the detailed guide which will help you update the device.

Note: Applying this update won’t void the warranty or root the device in any manner as this is the official firmware update by Motorola which is being soak tested.

Moto E Android Lollipop Update (20) Moto E Android Lollipop Update (19) Moto E Android Lollipop Update (9) Moto E Android Lollipop Update (11)

Quick Pre Requisites:

  • Create a manual backup of all the data with the help of below mentioned steps and not with any automated desktop tools as it may or may not help you restore the data. We recommend you t create the backup with below steps.

SMS – Use “SMS Backup & Restore app”,
Contacts – Sync with the Gmail application,
Call Log – Call Log and Restore
Images, Songs, Videos, Files – Copy to internal / External SD Card,
APN and MMS Settings – Note down from the path “Applications > Settings > Wireless and Network > Mobile Networks > Access Point Names

  • After creating the backup, move all the backup files to your desktop.
  • Navigate to “Settings > Developer Options > USB Debugging” to enable the same in your Moto E. Just in case if you can’t see the Developer Options, head over to the “About Phone” to tap on the “Build Number” multiple times till the Developer mode doesn’t get enabled
  • Battery left in your Moto E should be a minimum of 60%.

Let’s proceed to the next step where we have detailed the instructions for applying this update.

Procedure to Manual Update Moto E with Lollipop 5.0.2 Android OS:

  • All the apps in your device should be updated via Google Play Store.
  • Make sure that the file name is “Blur_Version.21.12.40.condor_retaildsds.retaildsdsall.en.03.zip“ and is placed in the root directory itself rather than placing in some folder preferably in the external SD card.
  • Now, disconnect the device from computer and navigate to “Settings” to tap on the “Check for Update” to get the update notification. Once done, you just need to follow the onscreen instructions for applying the update.

Moto E Android Lollipop Update (1)

  • Note: In a rare case if you get the notification that your device is on the latest version, just boot your device in the stock recovery and then select wipe cache partition for clearing the cache partition. (Recovery mode in moto E can be entered by pressing the Volume Up + Volume Down and then holding these both keys, turn ON the device).

So there you go, you have now successfully updated the device with the latest version of Lollipop 5.0.2 Android OS. Do let us know in the comments section just in case if you face any issues in the process of firmware update.

Motorola Moto E 2015

Motorola
Now when we saw the First Look of Android Lollipop 5.0.2 in Moto E, it’s now time to check out manually on how you can apply this update manually in your device. The reason on why this update is not yet pushed to the users as Motorola is doing soak test of this update and Motorola finishes with the same in a smaller group, the same will be passed on to the larger group of users via OTA. While for those users who hate to wait for this update can go ahead and apply this update manually. So let’s ...
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58 Comments
  1. Reply taha July 4, 2015 at 4:57 am

    I finished downloading the zip file and pasted it in the root. I restarted my phone. And then tried to update and it said ” your device is upto date. Do u have any other option.??? Plzzz recommend me….

  2. Reply Harshil June 24, 2015 at 7:19 pm

    Many a times i have tried it, clean cache partition & i have even hard reset my devise but still it shows your devise software is up to date help plz…..

  3. Reply Daxesh June 21, 2015 at 2:44 pm

    I have updated my moto e but now I can’t update to 5.1.when I check software update It shows your device is up to date.help me

  4. Reply Aryan June 19, 2015 at 7:22 am

    I cant get the update…i hav pasted file in both internal nd external memory but still its coming that device up to date….plzz help

  5. Reply RAM June 18, 2015 at 9:48 am

    UPDATE SUCESSFULLY BUT WIFI NOT WORKING

  6. Reply Crimsonsun June 15, 2015 at 12:26 pm

    Can I delete the zip file after installation?

    • Reply Rohan Pawar June 15, 2015 at 2:50 pm

      Yes, you can.

  7. Reply abhishek June 14, 2015 at 9:46 pm

    internal storage is draining fast no space for other apps

  8. Reply Kathirvel May 18, 2015 at 6:48 am

    whether this update is only for moto e…can i try it in my HTC desire 620g….Please reply fast

  9. Reply Srihari Tirumalaraju May 11, 2015 at 1:39 am

    it’s work..my moto E update lollipop os….thank you…..

  10. Reply alex May 7, 2015 at 6:34 pm

    When I copied the file to both the root of the sdcard and the internal memory I checked for system update and it said that my phone is up to date. So then, I booted it into recovery mode and and wiped the cache partition. The phone rebooted and I check for updates. It still said that my phone is up to date. PLEASE HELP! I have seen that others have had this issue and you haven’t helped them either!

    • Reply Abhinav Bharmoria May 14, 2015 at 2:39 pm

      update your motorola update services from play store.

  11. Reply Sai Krishna April 12, 2015 at 10:15 pm

    Nice n Simple, just try it guysss
    Keep the Zip file in both external and internal root folders. First I tried by placing Zip file in internal memory but no update on upgrade. By placing the same Zip file in External memory too, it worked. Just follow the steps and njy Lollipop.

  12. Reply ubair mir April 2, 2015 at 2:22 pm

    this is very easy and fast .. try it guyz .

  13. Reply Mandar March 30, 2015 at 10:10 pm

    While copying file it shows not enough space in root folder

  14. Reply irul March 29, 2015 at 7:01 pm

    im successfully upgrade my moto e to lollipop, you must try it dude 🙂

  15. Reply Sandeep March 7, 2015 at 4:01 pm

    I got the update.Copy the zip file to root
    Restart the mobile check for update

    Thanks for the post

  16. Reply Sagar March 6, 2015 at 9:44 am

    Is there any bug ???

  17. Reply Akash March 5, 2015 at 3:50 pm

    After installing the updated software on my moto e, the speaker of my ohone is dead(not working at all).
    What should i do now ?… 🙁

  18. Reply Charlie March 4, 2015 at 11:39 pm

    will this work with uk phones, or just US or India?

  19. Reply Ramesh March 4, 2015 at 7:12 pm

    It is working. Great Thanks.. 🙂

    Does that zip file copied on to the sd card, need to be there or that can be deleted after update to lollipop.. ?

  20. Reply jeet March 4, 2015 at 11:25 am

    After the copying zip file it went to recovery boot, and then gave me that error when updating. Need help …

    failed to verify whole-file signature” “E: signature verification failed” “installation aborted.”
    When i try to update lollipop official..

    What should i do?

  21. Reply shivank March 3, 2015 at 3:53 pm

    After doing all this stuff I didn’t got the update.
    Please help

    • Reply Ashok March 5, 2015 at 2:06 pm

      Try to change file name, update service will take your update only if it is new version.
      So increase your version number and try again

  22. Reply Gagan March 3, 2015 at 9:24 am

    Not comeing 🙂

  23. Reply Puneet March 2, 2015 at 11:16 pm

    Thanks a lot bro, I’ve install android Lollipop on my Moto E and its is working very smooth and fine without any lag.

  24. Reply kedar March 2, 2015 at 10:49 pm

    Worked for me… Copied to external card n did check for update and it works all well

  25. Reply Prudhvi March 2, 2015 at 10:10 pm

    Is this above mentioned one is a soak test firmware or official firmware? And there is a problem with the ringtone. Plz check that one…

  26. Reply mohan March 2, 2015 at 8:55 pm

    Frnd I want help…. Your system is currently up-to-date what I do….

  27. Reply ankush March 2, 2015 at 8:35 pm

    Should I make an back up of data

  28. Reply sravan March 2, 2015 at 6:22 pm

    Copy file to external memory.
    manual search for updates, follow screen instructions, And it works 🙂
    Cheers Buddy 🙂

    Happy Lollipop’ian 🙂

  29. Reply Avinanda Sood March 2, 2015 at 3:26 pm

    I suppose it is a soak test version…but I have researched a lot ….on some sites this is being addressed as final version. You can try if you want to.

  30. Reply varun March 2, 2015 at 1:01 pm

    Is it the soak test version? or the last version?

    • Reply Rohan Pawar March 2, 2015 at 1:40 pm

      it is the official 5.0.2 update

  31. Reply Vikas March 2, 2015 at 12:47 pm

    How to install on rooted moto e

  32. Reply Vikas March 2, 2015 at 12:46 pm

    How to install on roooted moto e

  33. Reply Dinesh March 2, 2015 at 12:06 pm

    Make sure that the file name is “Blur_Version.22.21.32.condor_retaildsds.retaildsdsall.en.03.zip“ and is placed in the root directory itself rather than placing in some folder preferably in the external SD card and internel sd both copy this file and hold press power..restart ur phone automatic then go settings update page and update..enjoy.. any corrupt zip file not working…

  34. Reply barun March 2, 2015 at 11:32 am

    Is it the soak test version?

    • Reply Rohan Pawar March 2, 2015 at 1:42 pm

      It is the official Android 5.0.2 update.

  35. Reply Prudhvi March 2, 2015 at 6:58 am

    Is this one a official firmware or soak test one?
    N there is a problem with ringtone.. please check that one..

  36. Reply Vasant Diwane March 1, 2015 at 11:25 pm

    Thanks a lot man!!! have been waiting for this update for a long time. It worked perfectly for me..

  37. Reply gravety March 1, 2015 at 10:46 pm

    you have to place the file in both sdcard and internal storage. atleast thats how it worked for me.
    and THIS WORKS!!!!!

  38. Reply baji varma March 1, 2015 at 6:09 pm

    how to access the stock recovery after lollipop (prior combination wont work).

  39. Reply soham mehta March 1, 2015 at 5:35 pm

    i completed all of the steps from above but it won’t update,it shows my phone’s software version is up to date,i even did the recovery mode thing but it didn’t help…anyhow motorola promised to push the lollipop update for this phone by feb end which they haven’t!

  40. Reply Bhavesh March 1, 2015 at 3:36 pm

    Dude evrything i did which is given in the instructions but when i tapped check for updates it said device up to date… Please tell what to do

  41. Reply Avinanda Sood March 1, 2015 at 2:18 pm

    Sorry.. Its
    Blur_Version. 22.21.32.condor_retailsds.retailsdsall.en.03.zip

    • Reply madhur March 1, 2015 at 4:59 pm

      1]Even this is not working…it is still showing “system is up to date”.
      2)when is official ota is coming out for moto e xt1022

  42. Reply Avinanda Sood March 1, 2015 at 2:15 pm

    Change the file name to
    Blur_Version. 22.21.32.condor_retailsds.retailsdsall.end.03.zip

  43. Reply nevermind my name March 1, 2015 at 1:04 pm

    after updating to lollipop with this method can we still receive the OTA update for the versions after this?

  44. Reply sai teja March 1, 2015 at 12:52 pm

    how to paste it in the root directory

  45. Reply EZIO March 1, 2015 at 10:18 am

    it does not showing auto rotation icon in the notification bar…..how can i get that ..?

  46. Reply Tarun March 1, 2015 at 12:11 am

    I finished downloading the zip file and pasted it in the root. I restarted my phone. And then tried to update and it said ” your device is upto date. ” so then I booted my phone in recovery and wiped cache partition and then tried to update. It still says “your device if upto date” please help.

  47. Reply ezio February 28, 2015 at 10:56 pm

    i got that i pasted the zip file in the memory card directly and i got it…………..

  48. Reply Innocent February 28, 2015 at 10:02 pm

    No notification is received even after coping in phone memory and sd card.

  49. Reply ezio February 28, 2015 at 9:37 pm

    where i have to put that rar file .I copied to my phone memory and its not working….

  50. Reply Asim February 28, 2015 at 4:32 pm

    Make sure that the file name is “Blur_Version.21.12.40.condor_retaildsds.retaildsdsall.en.03.zip“ and is placed in the root directory itself rather than placing in some folder preferably in the external SD card.

    can someone plz explain this..

    • Reply hope this helps March 1, 2015 at 1:00 pm

      i believe after seeing so many videos about this, but the soak test version that the root directory is the internal storage of your phone please correct me if my answer is wrong

  51. Reply PixelGGamer February 28, 2015 at 3:53 pm

    Gonna try it!

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