How to Remove MTP Application Error in Samsung Galaxy S

samsung galaxy sIt seems that Samsung Galaxy S will not get Froyo Update anytime soon in India as be it Samsung Mobile in India on twitter or the customer care of Samsung are very tightly lipped on the release date of Froyo here in India. Recently, it has been reported by several people about the MTP application error after the recent Kies PC software updated to 1.5.

What exactly happens with MTP application error is, if you connect your Samsung Galaxy S device to the PC then instead of getting connected to your PC or laptop, it shows “initializing” on the device’s screen and the screen keeps on flickering till the device gets “locked” and also when device is unlocked, the screen doesn’t stop flickering showing “Initializing”. Thankfully we have found a way out in this so that this MTP Application error can be solved.

Procedure to Solve MTP Application:

  • As soon as you detect that your device is experiencing such kind of problem first close the Kies software on PC.
  • Now, all you need to do is to unplug your device and go to Applications, Settings then tap on About Phone then tap on USB Settings and select Mass Storage option from earlier’s Samsung Kies, come back to home screen and re connect the device to the desktop or Laptop.
  • As soon as you connect your device to the PC this time, you will see two different Removable drives one will depict your Phone and other will be your SD Card say Drive I and J in this case.
  • Now, you will have to download one software which is named as File searcher for Kies and need to extract the downloaded file to the desktop.
  • After successfully extracting the file to the desktop or any desired location, go to the location where you have stored the file and click on File Searcher for Kies Fix icon to open it and as soon as it a new window opens up, all you need to do is to just click on Search.
    Click on Search
  • As soon as you click on Search, it will first ask for the path where you need to select the two removable drives which are located in My Computer that is your phone and the SD Card and then after selection this software tool will find for the bad file list or the long extension files which are basically the root cause of the MTP error.
  • After searching of the files which are bad and have long extensions, go to the path and delete all those files which are found as shown above. Now after deleting, disconnect your phone which is connected to computer and again go to Applications, Settings, About Phone and select Samsung Kies from USB Settings.
  • Now, again reconnect your device with PC and this time you will find that your device has been successfully connected to the PC or Laptop. If still the problem persists then there is no option but only to reset your phone to factory settings.

So, now you have successfully solved the MTP Application irritant easily by following a simple procedure as mentioned above and kindly ensure that, you are on the latest version of Kies.

Video Demo :


  1. It works! tqvm

    Samsung Galaxy Note n7000
    android 2.3.6

  2. it works!!! Thanks!!!. Lots of long path from apps that was already erased months ago: Hootsuite and seesmic.

  3. It worked !!!!!

    Thanks dude …

  4. Great men! It works!

  5. Thank you for your wonderful tutorial, now I fixed it and I’m set for Froyo update.

    Device: Samsung Galaxy S

  6. It works!!!!
    thanks a lot man!!!

  7. It helped me a lot finally gonna update…hope it works :P

  8. Fantastic. Such an annoying problem, yet simple fix.


  10. Will this also work on galaxy s2 as I am experiencing the same problem when trying to connect the S2 to my pc using Kies?

  11. i’ve tried installing kies on other pc’s, but still the same result. my device wont connect. on phone and pc… “connecting”.. but after 1/2 hour, still no connection.

    • whats the current version of phone?

      • Phone: I9003DXKB2
        baseband version: I9003DXKB2.
        Kernel Version: root@SE-S604 #1
        Build Number: FROYO.DXKB2

        I’ve tried reinstall KIES, but still the same problem. Driver for Samsung Andriod Modem, Samsung Android USB Composite Device installed using window update. But MTP USB device failed to install. I cant find any suitable driver that can run this driver. the error always shows “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)”
        still dont understand what the real problem is.

  12. hi, i still got problem with kies and MTP USB Device. the error like this:

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    im using window 7 enterprise 32 bit, phone: galaxy SL.
    hope you can help me.. TQ

  13. Thanks buddy..THANKS ALOT…

  14. i tried but dint work all it says there is a probleminstalling a hardware device cannot start (code 10) bit frustrated with it can anyone help ta

  15. Worked for me, THANKS! I see now that perhaps an easier option would have been to remove my memory card before trying to connect…since the problem was with a couple files on it. At any rate, THANKS again!

    • Thats exactly what i did.. Simply removed the memory card.. Kies detected the phone.. I then did the upgrade. After that reinserted the memory card.. Working like a charm now.. But its kind of weird that samsung till now havent found a solution to the long files in the memory card that is the root cause of the problem..

  16. Hi~ I followed the steps. Now, the problem is the cell phone can connected, no MTP error, but the kies2.0 cannot recognise my phone… what can i do? thx~

  17. Thanks Neal Pradeep, Its work…. :)

  18. please backup all your contents from the phone and delete the contents from the phone. and they retry the steps.

  19. Ive connected mine, did the whole FileSearchforKiesFix thing and deleted EVERY long file –> didnt work. I then deleted my Launcher Pro application –> didnt work. I have the newest Kies. Nothing is working.

  20. Mine’s not working. FileSearcherforKiesFix -thing doesn’t find any files in My Computer.

  21. Hi,

    I was also an victim of this MTP issue, but just now i got rid of this hell.

    The steps i followed as below.

    1. Connected my phone to PC as mass storage device.
    2. Took the backup of my phone contents.
    3. Deleted all long name files – not only from DCIM folder but deleted from everywhere
    4. Disconnected the phone
    5. Connect the phone again but this time selected to connect Kies(make sure you have the latest kies software version 1.5)
    6. I did not see any MTP issue this time and I have upgraded my firmware to android 2.2 successfully.

    Hope this would help.

  22. I tried that and deleted all the long-character files but still didnt work..
    I think uninstalling launcher pro did the trick for me.

  23. Speedy, you and your offspring are blessed up to the 10th generation.

    How come you discovered that a silly thing like the filename can break an expensive phone?

    It worked like a charm for me. Thanks.

  24. thanks, works great, no more issues with the dreaded mtp application error

  25. Try factory resetting ur phone…bt bfre tht tke necessary backup…do share with us bout the problem…

  26. Well that didn’t work. Why am i not surprised ;) Why the hell is a file name that long a problem anyway? I should just stick to using my bloody Amiga.

    • alright guys. I got the same problem with MTP initialize and media scanning and buzzing all the time unless I hook up charger. My solution was leaving charger all the time without charging. Guess what… it works for me. I’m still monitoring but so far it works. Hope this will help