How to Remove MTP Application Error in Samsung Galaxy S

samsung galaxy sIt seems that Samsung Galaxy S will not get Froyo Update anytime soon in India as be it Samsung Mobile in India on twitter or the customer care of Samsung are very tightly lipped on the release date of Froyo here in India. Recently, it has been reported by several people about the MTP application error after the recent Kies PC software updated to 1.5.

What exactly happens with MTP application error is, if you connect your Samsung Galaxy S device to the PC then instead of getting connected to your PC or laptop, it shows “initializing” on the device’s screen and the screen keeps on flickering till the device gets “locked” and also when device is unlocked, the screen doesn’t stop flickering showing “Initializing”. Thankfully we have found a way out in this so that this MTP Application error can be solved.

Procedure to Solve MTP Application:

  • As soon as you detect that your device is experiencing such kind of problem first close the Kies software on PC.
  • Now, all you need to do is to unplug your device and go to Applications, Settings then tap on About Phone then tap on USB Settings and select Mass Storage option from earlier’s Samsung Kies, come back to home screen and re connect the device to the desktop or Laptop.
  • As soon as you connect your device to the PC this time, you will see two different Removable drives one will depict your Phone and other will be your SD Card say Drive I and J in this case.
  • Now, you will have to download one software which is named as File searcher for Kies and need to extract the downloaded file to the desktop.
  • After successfully extracting the file to the desktop or any desired location, go to the location where you have stored the file and click on File Searcher for Kies Fix icon to open it and as soon as it a new window opens up, all you need to do is to just click on Search.
    Click on Search
  • As soon as you click on Search, it will first ask for the path where you need to select the two removable drives which are located in My Computer that is your phone and the SD Card and then after selection this software tool will find for the bad file list or the long extension files which are basically the root cause of the MTP error.
  • After searching of the files which are bad and have long extensions, go to the path and delete all those files which are found as shown above. Now after deleting, disconnect your phone which is connected to computer and again go to Applications, Settings, About Phone and select Samsung Kies from USB Settings.
  • Now, again reconnect your device with PC and this time you will find that your device has been successfully connected to the PC or Laptop. If still the problem persists then there is no option but only to reset your phone to factory settings.

So, now you have successfully solved the MTP Application irritant easily by following a simple procedure as mentioned above and kindly ensure that, you are on the latest version of Kies.

Video Demo :



  1. haji

    May 16, 2013 at 2:40 pm

    It works! tqvm

    Samsung Galaxy Note n7000
    android 2.3.6

  2. Anabomba

    July 15, 2012 at 5:50 pm

    it works!!! Thanks!!!. Lots of long path from apps that was already erased months ago: Hootsuite and seesmic.

  3. Anoop

    May 22, 2012 at 12:31 pm

    It worked !!!!!

    Thanks dude …

  4. SrTrapo

    April 24, 2012 at 12:56 pm

    Great men! It works!

  5. David

    February 28, 2012 at 12:23 am

    Thank you for your wonderful tutorial, now I fixed it and I’m set for Froyo update.

    Device: Samsung Galaxy S

    • Yogesh Patel

      March 15, 2012 at 7:31 pm

      Great to hear. Cheers!

  6. Karim

    September 29, 2011 at 8:49 pm

    It works!!!!
    thanks a lot man!!!

  7. BVP

    September 8, 2011 at 2:48 pm

    It helped me a lot finally gonna update…hope it works 😛

  8. kiwicam

    August 28, 2011 at 4:18 pm

    Fantastic. Such an annoying problem, yet simple fix.

  9. ELS3ADE

    August 28, 2011 at 11:15 am


    • NeaL Pradeep

      September 5, 2011 at 4:53 pm

      which firmware you are on currently?

  10. Ahmet Koç

    August 10, 2011 at 7:41 am

    Will this also work on galaxy s2 as I am experiencing the same problem when trying to connect the S2 to my pc using Kies?

    • NeaL Pradeep

      August 10, 2011 at 11:20 am

      no this works for just Galaxy S phone and not for S2

  11. naz

    July 27, 2011 at 10:35 am

    i’ve tried installing kies on other pc’s, but still the same result. my device wont connect. on phone and pc… “connecting”.. but after 1/2 hour, still no connection.

    • NeaL Pradeep

      July 27, 2011 at 11:39 am

      whats the current version of phone?

      • naz

        July 28, 2011 at 8:31 am

        Phone: I9003DXKB2
        baseband version: I9003DXKB2.
        Kernel Version: root@SE-S604 #1
        Build Number: FROYO.DXKB2

        I’ve tried reinstall KIES, but still the same problem. Driver for Samsung Andriod Modem, Samsung Android USB Composite Device installed using window update. But MTP USB device failed to install. I cant find any suitable driver that can run this driver. the error always shows “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)”
        still dont understand what the real problem is.

        • NeaL Pradeep

          August 2, 2011 at 3:59 pm

          have you tried after updating the firmware?

  12. naz

    July 15, 2011 at 9:25 am

    hi, i still got problem with kies and MTP USB Device. the error like this:

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    im using window 7 enterprise 32 bit, phone: galaxy SL.
    hope you can help me.. TQ

    • Neal Pradeep

      July 15, 2011 at 10:37 am

      have u checked updating kies or with any other pc?

      • naz

        July 20, 2011 at 7:44 am

        i’ve use latest kies version, even the cd’s version. but still the same problem. but i never tried on other pc.

  13. Nipun

    June 7, 2011 at 9:48 am

    Thanks buddy..THANKS ALOT…

  14. sam

    March 21, 2011 at 6:34 am

    i tried but dint work all it says there is a probleminstalling a hardware device cannot start (code 10) bit frustrated with it can anyone help ta

  15. Tish

    February 20, 2011 at 1:42 am

    Worked for me, THANKS! I see now that perhaps an easier option would have been to remove my memory card before trying to connect…since the problem was with a couple files on it. At any rate, THANKS again!

    • Rohan

      August 13, 2011 at 12:17 am

      Thats exactly what i did.. Simply removed the memory card.. Kies detected the phone.. I then did the upgrade. After that reinserted the memory card.. Working like a charm now.. But its kind of weird that samsung till now havent found a solution to the long files in the memory card that is the root cause of the problem..

      • NeaL Pradeep

        August 13, 2011 at 11:45 am

        this issue is not there in all 2.3.4 versions of firmware which has now fixed in all these versions!

  16. Kam

    January 29, 2011 at 2:14 am

    Hi~ I followed the steps. Now, the problem is the cell phone can connected, no MTP error, but the kies2.0 cannot recognise my phone… what can i do? thx~

  17. Stephen

    January 17, 2011 at 5:30 am

    Thanks Neal Pradeep, Its work…. 🙂

  18. shiva

    January 10, 2011 at 4:56 am

    please backup all your contents from the phone and delete the contents from the phone. and they retry the steps.

  19. Annoyed

    January 7, 2011 at 1:23 am

    Ive connected mine, did the whole FileSearchforKiesFix thing and deleted EVERY long file –> didnt work. I then deleted my Launcher Pro application –> didnt work. I have the newest Kies. Nothing is working.

  20. liibalaaba

    January 6, 2011 at 12:48 am

    Mine’s not working. FileSearcherforKiesFix -thing doesn’t find any files in My Computer.

    • Speedy Neal

      January 6, 2011 at 5:55 am

      you need to select your device when it asks you in FileSearcherForKies…

  21. shiva

    January 5, 2011 at 2:55 am


    I was also an victim of this MTP issue, but just now i got rid of this hell.

    The steps i followed as below.

    1. Connected my phone to PC as mass storage device.
    2. Took the backup of my phone contents.
    3. Deleted all long name files – not only from DCIM folder but deleted from everywhere
    4. Disconnected the phone
    5. Connect the phone again but this time selected to connect Kies(make sure you have the latest kies software version 1.5)
    6. I did not see any MTP issue this time and I have upgraded my firmware to android 2.2 successfully.

    Hope this would help.

  22. radina

    January 2, 2011 at 10:30 pm

    I tried that and deleted all the long-character files but still didnt work..
    I think uninstalling launcher pro did the trick for me.

  23. Alberto

    December 31, 2010 at 5:06 am

    Speedy, you and your offspring are blessed up to the 10th generation.

    How come you discovered that a silly thing like the filename can break an expensive phone?

    It worked like a charm for me. Thanks.

  24. NotBillable

    December 12, 2010 at 7:54 am

    thanks, works great, no more issues with the dreaded mtp application error

  25. speedy neal

    December 4, 2010 at 7:10 pm

    Try factory resetting ur phone…bt bfre tht tke necessary backup…do share with us bout the problem…

  26. Michael

    December 4, 2010 at 12:14 pm

    Well that didn’t work. Why am i not surprised 😉 Why the hell is a file name that long a problem anyway? I should just stick to using my bloody Amiga.

    • mface123

      May 10, 2012 at 9:02 am

      alright guys. I got the same problem with MTP initialize and media scanning and buzzing all the time unless I hook up charger. My solution was leaving charger all the time without charging. Guess what… it works for me. I’m still monitoring but so far it works. Hope this will help


        May 28, 2012 at 5:49 am

        hi, thanks…. I just do what you do and it works

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