Fix Can’t Establish a Reliable Data Connection to the Server Error on Android

Though Android is the best platform for mobile and other computing device, you might get in some trouble for which you might blame others though the problem is something else. Like for example, if you continue to have problem with your Google Account on your Android phone then it’s not good to blame Android OS and maybe the problem can be something else.

Can’t Establish a Reliable Data Connection to the Server Error

The Google Nexus One & Droid X phone users have continuously experienced the problem of can’t establish the reliable data connection to the server errors creep in. This problem also can creep in although you have configured it on your phone.

This is the error that  I am talking about –

Google AccountThe Reason

This happens because you might have forgotten to set up your Google Account when you first boot your phone with the new firmware. The only solution to this problem is that you should hard reset your mobile phone. Here is the procedure which explains it how to do it –

The hard reset on your phone will do the trick for you. Remember that doing this will erase all the data on your phone memory and other APN settings present on your phone. You should again contact your service provider to get the APN settings or its better to note it down somewhere else and then apply them manually. Note that the data which is present on the microSD card will not be lost.

To hard reset your phone you have to go to Settings > Security and then select Factory Data Reset. We have gone through the complete procedure of any mobile phone on ‘hard reset your Android phone’.

Hard Reset phoneOnce you have followed that step and rebooted your phone, don’t forget to provide your Google account login information this time. If you have forgotten to provide those details then you would again need to reset your phone. Check out the problem goes or not?

Here is the video where we have performed a hard reset on Galaxy S II phone –

Alternative Fix

If that above fix is not working for you then you can try out ‘YouTube Connection Trick’ to rectify this problem. Follow the below steps –

  • Add YouTube app and login into your Gmail account.
  • Go through the Gmail asp and add account if needed.
  • Sign in to your Gmail account with your user name and the password.
  • Go through your login process and now try to check Menu > Settings > Account & Sync and then select “Add account” and add a secondary account.
  • This solution will work out if the above doesn’t works.

Let us know if that doesn’t fixes and the issue still continues while you try connecting Gmail.

  • kishan

    I m using samsang infuse 4G .
    I m working same process but done it plzz help me another option .. to do it ..

  • wx

    I have try both methods on my tab 2 it doesnt work

  • mohsen643

    did all the tricks on xperia v, nothing worked, but opened a chrome browser and simply logged into my gmail accout. does it mean problem is fixed??????

  • sheeraz khan

    I want google play active but the problem is cant establish a reliable data connection to the servers.i did factry reset and also youtube tric but not helpful for me plz plz plz help me…

  • waqi

    Nothing works

  • Maggie

    THANK YOU! The secondary fix worked like a charm on my HTC ChaCha! No factory reset needed! THANK YOOOOU! :)

    • Pradeep Neela

      thanks maggie for your appreciation. do let us know for any help

  • kk

    i have tried all the methods but still the problem persists. Also when im opening you tube through internet then the it is not playing the videos and showing some error.

    • Pradeep Neela

      check with the internet and the proxy settings

  • mer

    please suggest another solution/s on how to connect my android xperia..neither of the solutions suggested were working on my phone. . .

  • hunner

    if i hard reset my android xperia xp will my phone lock again because its unlocked right now

  • Sirwan

    Thank you, but all of them didn’t work for may Xperia S. please help me.

  • Hamiltons2

    Thank you sooooo much!!! The utube trick worked the first time I tried!! :-)

  • Samantha_orina

    i try to reset  my phone 5 times  but it doesn’t work it says here that cant establish a reliable data what should i pls

    • Dokraksiri

       if the you tube trick did not work for you you need to go in side gmail.
      And set up Authorized access to your Google accountant.And your android

  • leesa

    Thanx so much worked like a charm you rock!

  • roy


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  • Vasil Mitev

    You saved my life. Thank you!

    • A

      not life…he saved your money :-D

  • zhou

    hey thanks.
    it works.

  • Robbie Fox

    Guys, after 2 hours of searching, and missing a night with my soon to be wife, I found a solution, for me I install Google Play on a Coby Kyros 1125, which did not come with the Market app.. so I had to install all the services that it needed. Most of you probably already have done that and kept on hitting that damn “Can’t establish a reliable data connection”. In my searching I ran across someone talking about the devices actual connection to the internet, for most of us it’s Wi-Fi… then the talk of it being a router issue… hmmmm being the IT guy that I am, that sounded like a reasonable issue, seeing as the router establishes an ip address upon connection… the fix I found out was… disconnect my tablet from the Wi-fi access point.. then re-establish a connection… viola!!! no more error! Hope this works, I know how much a pain in the rear this thing is :)

  • Ivan

    I have the same problem and none of the workarounds do work for me. I am on ICS 4.0.4, but everything started a couple of days ago in GB 2.3.6. I have tried through openVPN, youtube, factory reset. Nothing is working. Sometimes the phone just get stuck signing in until it runs out of battery. I have tried changing into one step verification and changed passwords. The youtube workaround shouldn’t work anymore in 4.0.4 as it seems google has integrated all the signing in process into Accounts & sync as google, not youtube. Any ideas? because here I am dry and want to through my Note against a wall.

  • starboi

    i cant access my android market . i have a sony ericsson xperia x 10 mini and it keeps saying the same thing over and over again can someone pple help me plz plzzz

    • Pradeep Neela

      any error message? try installing the google play apk manually

  • Santhosh

    you must enable auto sync

    • Chris

      Enabling Auto sync & background data worked for me when nothing else would. You can disable it when you’re set up. Thanks Santosh!

  • rajesh

    i hve new htc desire hd mobile. im unable to connect to my pc and also unable to add google account . it showing cant establish connection, call customer care like this. pls help me to resolve this problem.

  • vips

    its still happening again…i have tried your 1st steps many no of times…and I am not able to log in to utube through utube icon….
    pls help me

  • Hemendra

    I had tried both the method and that too many times but none of the above mentioned method works for me.

    I am using Motorola Atrix 2 mobile. I continue to receive the same \ Can’t establish a data connection\ Error.
    I don’t know how to rectify this problem.

    I even Give it a flash with The fastboot files available on the Net but even that won’t solve my problem at all.

  • Harsimran

    No…it didn’t work for me…have tried both the methods…Pl help!

  • yash

    thank you… the first method worked after a couple of hard resets

  • Aleksandar

    I had this problem when I tried to add second Google Account. I tried logging in the YouTube app with the second account and it worked. Problem solved THX guys.

  • Tiphony Dames

    NOTHING is working!!! I can add all my gmail accounts except my primary account AKA the one that has all my apps attached. I’d hate to have a phone in paperweight mode and I am not eligible for an upgrade for a few months. “Can’t establish a reliable data connection to the server” shows up after the hard reset, and you have entered the incorrect password shows up if i add another account before my primary.

    I have a motorola droid running 2.2

  • Graham David Hobbs

    How to use my BlackBerry Bold2 as my internet connect modem for my Galaxy Tab 10.1?
    How to pair these two devices without cable?

    • NeaL Pradeep

      are you tethering the devices?