How to Buy Freedom 251, After Sales Service, Warranty & Return Policy

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Ringing Bell, a smartphone manufacturer in India had launched a new smartphone, i.e., Freedom 251 priced at Rs 251. It has a 4-inch IPS display with 275 PPI and 960 x 540 pixels as its resolution. The device is powered by MediaTek chipset Quad-core processor clocked at 1.3 GHz. The device comes with 1GB RAM and 8 GB as its internal storage and can be expanded upto 32 GB using an external Micro SD card. The device is powered by a 1450 mAh Li-Poly battery and runs on Android Lollipop 5.1. It sports a 3.2 MP Primary camera with LED flash and 0.3 MP rear camera.

Package Contents:
The device comes with the following accessories out of the box.

Freedom 251

Travel Adapter

USB Cable Type 2.0

Headphones

Quick Start Guide

Warranty Card

If you are willing to purchase the device then the pre-order starting from 6AM on February 18th to 8PM on February 21st. There is no particular details about the sale mentioned by the brand but the people those who have registered better first two dates may get their smartphone by the end of June. The Mission and Vision of the brand is “To provide futuristic technology products of the highest quality and best service at the lowest cost of ownership”.

If you are purchasing the device and worried about the after sales service, then you can check the below image where the brand has already provided the list of 251 service centers with the address, spread across the country. The brand is also planning to expand the services depending up on the response received by their consumers.

Official Details of the Brand:
Website: www.freedom251.com, www.ringingbell.co.in
Customer Care Details: 0120-4001000, 4200470, 6619580
Registered Office address: B-44, Sector 63, Noida – 201301
Contact numbers: 08822232323, 01204313087
Official E-mail: info@ringingbells.co.in
Customer support E-mail: customercare@freedom251.com

Warranty, Terms and Conditions:

This warranty of the Product extends for a period of 12 months for the Host unit, 6 months for Battery and Charger, and 3 months for Earphone commencing from the date of purchase.

Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty. Plastic components like front & back cover plus rubber component like keypads, antenna will not be treated under warranty coverage.

The warranty is void if the unit is tampered with, altered or repaired by unauthorized persons.

The defective unit along with the sales invoice must be brought or sent to the Authorized Service Centre, during normal working hours, by end customer at his own expense.

The warranty is void if the serial number of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.

Note:

For more details you can go through the companies official sites mentioned below.

http://freedom251.com/warranty
http://freedom251.com/mission_and_vision
http://freedom251.com/return_policy.html